Account Access
Sirf aap apne credentials se login kar sakte ho. Two-factor verification optional hai agar aap chahiye to.
LEGAL REFERENCE
fr4 par aapki privacy hamara zimmedari hai
Jab aap fr4 par account kholte ho, aapka personal information, payment details, aur account activity hamari taraf se encrypt rakhe jaate hain. Hum samjhte hain ke JazzCash, Easypaisa...
Encrypted account securityLocal payment data protectionTransparent data useYour control over information
Hum kaunsi information collect karte hain
fr4 par account banate waqt aap apna naam, email, phone number, address aur date of birth deते ho. JazzCash, Easypaisa, SadaPay ya Raast se payments karte ho to woh payment details bi collect hoti hain, lekin aapke sensitive financial information ko hum directly store nahi karte — payment processors handle karte hain. Aapke gaming activity, login history, aur device information bi log
hoti hai taa ke hum fraud rok sakein aur aapka account surakshit rakh sakein. Jahan local qanoon ijazat deta hai wahan hum supported ilaqon mein aapka geographic location bi jaante hain. Ye sab information sirf fr4 ke systems mein rahta hai aur third parties ko nahi dete jab tak kanoonoun taleb na ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY KE SAWAL POOCHIYE
Agar aapko privacy key concerns hon
Aapke data aur security ke baare mein kisi bhi prashna ka jawab dene ke liye hum ready hain. Support channels mein se kisi par bhi apne concern de sakte ho.
Team online
In-app Support
fr4 app mein Help section kholiye aur privacy concern select kijiye. Hum 24 ghante mein jawab dete hain.
Email Channel
[email protected] par apna query likho. Aapka email verified hone ke baad hum aapka account privacy details share karenge.
Account Settings
Aapke fr4 account ke Settings tab mein Privacy & Security option hai jahan aap apni preferences manage kar sakte ho.
SECURITY KE STANDARDS
Hamara security approach transparent aur consistent hai
fr4 par account privacy ke liye hum industry-standard encryption use karte hain. Aapke payment data JazzCash, Easypaisa, SadaPay aur Raast processors ke through encrypted channels se jane wale...
Encryption Standards
SSL/TLS 256-bit encryption sab account logins aur payment submissions ke liye use hota hai.
Local Payment Rails
JazzCash, Easypaisa, SadaPay aur Raast ke saath kaam karte hain jo Pakistan ka local regulation follow karte hain.
Fraud Detection
Unusual login attempts, duplicate deposits aur suspicious withdrawals ko real-time detect aur block karte hain.
Data Minimization
Sirf woh data collect karte hain jo aapka account, payments aur security ke liye zaroori hai.
Vendor Vetting
Third-party service providers (payment, hosting, analytics) ko strict privacy agreements sign karwate hain.
Audit Trail
Sab admin access, data exports aur permission changes ko log karte hain taa ke accountability rahe.
PRIVACY VS PLATFORM
Privacy policy aur aapka lobby experience kaanoon
Privacy policy sirf data ke baare mein nahi — ye aapka account safety, payment integrity aur lobby access control ko bhi cover karta hai. jab aap fr4 par khelne jate ho, woh...
Payment Verification
JazzCash, Easypaisa, SadaPay aur Raast deposits verify hoti hain aapka registered phone number se.
Withdrawal Checks
Paise nikalne se pehle aapki identity aur banking details reconfirm karte hain.
Session Security
30 minuts inactivity ke baad session expire ho jata hai. Mobile aur desktop dono par same rules.
Geolocation Control
Sirf supported ilaqon mein account access allow karte hain jahan local qanoon ijazat deta hai.
Cookie Management
Aap apne browser settings se cookies reject kar sakte ho, lekin kuch features kaam nahi karenge.
Data Retention
Account close karne ke baad aapka data 7 years legal compliance ke liye retained hota hai, phir delete.
Aapke fr4 account mein data kaise organized hai
fr4 par aapka account data separate compartments mein organize hai. Personal information sirf login aur verification ke liye use hota hai. Payment information JazzCash, Easypaisa, SadaPay...
Profile Data
Naam, email, phone, address — sirf aapke account ke liye, third parties ko nahi share hota.
Payment Credentials
JazzCash, Easypaisa, SadaPay, Raast — ye data processors ke saath encrypted channels se jaता hai.
Gaming Logs
Kaunsi game kheli, kitni der kheli, kitne deposits — ye analytics aur compliance ke liye store hota hai.
Device & Session
IP address, browser type, login time — security aur fraud detection ke liye rakha jaता है।
Withdrawal History
Sab payout requests aur completion status archived hoti hain compliance records ke liye.
Preferences & Settings
Aapne notifications, language, time zone — ye aapke account experience ko personalize karte hain.
Privacy ke zyada pooche jaane wale sawal
Nahi. JazzCash aur Easypaisa se deposit karte ho to aapka transaction reference store hota hai, lekin phone number ya account details directly nahi. Payment processor handle karta hai encrypted routing mein. Aapka fr4 account sirf transaction ID aur amount rakhe hota hai.
Bilkul nahi. Aapka gaming history sirf fr4 ke internal systems aur analytics ke liye use hota hai. Hum kisi third party ko aapka gaming data nahi bechte. Legal compliance ke liye kisi authorized agency ko data de sakte hain, lekin sirf court order se.
Account closure ke baad aapka personal data 7 saal legal aur tax compliance ke liye rakhe jaate hain. Uske baad permanently delete kar dete hain. Banking transactions record aapke bank ke saath rahe hain, fr4 nahi.
Aap apne browser settings se fr4 cookies ko reject kar sakte ho. Lekin kuch features — jaise saved deposits aur personalized lobbies — kaam nahi karenge. Basic gaming aur withdrawals to kaam karega.
Haan, basic geolocation check karte hain jahan local qanoon ijazat deta hai supported ilaqon mein. Ye confirm karne ke liye hai ke aap Pakistan mein hain aur account access allowed hai. Fine-grain location tracking nahi karte.
Haan. Agar koi bada change hote hain to email se notify karte hain. Minor updates without notice kar sakte hain. Policy yahan rakhe jaate hain latest version mein, archive bhi available hai.
Haan. Regular third-party security audits karwate hain. Results aur vulnerabilities ko fix karte hain immediately. Breach hone ke case mein 24 hours mein affected users ko notify karte hain.